Some of what you will do

Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
Collaborate with store leaders to set and achieve sales and margin goals.
Perform in-store print production.

Specifically, you will

Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths.
Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols.

Some of what you need

3 months to 1 year of prior retail experience (preferred).
Strong customer service and communication skills.

Some of what you will get

Associate Discount
Flexible Benefit Plans
Group RRSP Program
Learning and Development Programs
Associate Recognition Programs

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We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Sales Associate-Print&Services