Average salary: $68,296 /yearly
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- ...services. Minimum 5 years of leadership or management experience overseeing cross-functional or geographically dispersed teams. ITIL certification strongly preferred. Hands-on experience with ServiceNow from a service desk perspective. Experience designing and operating...SuggestedWorldwide
- ...to resolve known issues. Critical Qualifications Bachelor's degree in information technology, engineering, or a related field. ITIL v3 Foundations certification at a minimum At least three year's experience working in IT service management, or a similar role....SuggestedFull timeWork at officeImmediate startFlexible hours
- ...elements of this role include:: Support the technology platforms by resolving incidents and fulfilling requests. Proficiency in utilizing ITIL best practices for request, incident, problem, and change management processes is expected. Maintain and troubleshoot Cisco Call...SuggestedPermanent employmentTemporary work
- ...Coordinate with vendors for hardware replacements and warranty claims. Train and mentor Level 1 support staff as needed. Follow ITIL best practices for incident, problem, and change management. Skills & Qualifications ~ College diploma or equivalent experience in...SuggestedRemplacementRemote work
- ...Clear communicator with strong facilitation, organization, and stakeholder engagement skills. Relevant certifications (PMP, Agile, ITIL, Microsoft, SharePoint, AI/automation) are considered valuable additions. Experience Requirements ~5–8 years of progressive experience...Suggested
$60k - $110k per year
...identify corrective and preventive actions. • Develop, maintain, and continuously improve incident management processes aligned with ITIL best practices. Service Request Management • Oversee the efficient handling and fulfillment of IT service requests in accordance with...SuggestedLong term contractPermanent employment2 days per week$55k - $65k per year
...delivering high-quality customer service, troubleshooting hardware/software issues, and maintaining operational efficiency aligned with ITIL best practices. Key Responsibilities ~ Provide Level 1 / Level 2 technical support via phone, email, chat, or ticketing system...SuggestedFull timeWork at officeRemote workShift work- ...as CCNA or CCNP are considered strong assets, as are credentials from Juniper, Meraki, or Check Point. Additional strengths may include ITIL Foundations certification, experience leading change initiatives, or exposure to process improvement methodologies such as Lean Yellow...SuggestedLong term contract
- ...Ansible, familiarity with cloud platforms including Azure and AWS, and a solid understanding of IT service management frameworks such as ITIL. Certifications such as Microsoft Certified Solutions Expert, Azure Expert, or DevOps Expert are highly valued, as is exposure to...SuggestedFull time
$75k - $145k per year
...Demonstrated experience working with healthcare stakeholders in multi-organization or provincial healthcare environments. • CBAP, PMI-PBA, ITIL, Lean Six Sigma, or related certification preferred (include certification and date achieved). • Experience working within a Canadian...Suggested$55k - $70k per year
...environments ~ Data center certifications (CDCP, CDCS, CDCE) - preferred ~ Vendor certifications (Dell, HPE, Cisco) - preferred ~ Network certifications (CCNA, JNCIA) - preferred ~ Experience with DCIM platforms - preferred ~ Knowledge of ITIL practices - preferred...SuggestedPermanent employmentFull timeFreelanceShift workNight shiftWeekend work