Emploi Contact centre manager

 ...and affordability for our valued customers, affectionately known as the "Herd." Job Description: We are seeking a dynamic Contact Centre Manager to lead our customer service team into exciting new territories of operational excellence. As the leader of our customer... 

Overview Languages English Education ~ College/CEGEP Experience 2 years to less than 3 years Responsibilities Tasks Plan and organize the operations of establishments that provide services to business Provide expertise in response to clients...

Contact Centre Manager Position Description Ready to join an outstanding community of builders who are committed to diversity and inclusion, corporate social responsibility and encourages the freedom to innovate, influence decisions, and chart an exciting career? CGI... 

 ...leading brands across Canada.   You are a seasoned operations management leader? You are all about achieving the highest level of...  ...dynamic team of innovators and manage day-to-day operations of our contact centre in Moncton (hybrid position). As a Director of Operations... 

 ...la différence. Cette passion rencontre l'innovation et nous permet de nous développer. Ce que vous ferez : Nos agents du centre de contact sont le point de départ et le point d'arrivée de notre expérience du bien-être. De la gestion des réservations à l'éducation des... 

 ...Title : Contact Centre Team Lead Employee Working Location : Remote (Canada) Employment Status : Temporary Full-time (18 Months)...  ...improving procedures and practices. Responsibility 2 - People Management Supervise, train, and coach the Contact Center Agents.... 

Overview Salary: £45,000 – £55,000 A well-established and reputable insurance company are looking for someone to manage the day-to-day running of their contact centre, ensuring the smooth running of all operations. Main Tasks & Responsibilities: ~Continuously monitor,... 

 ...developer is responsible for the design and the development of the Contact Centres Application Programming Interfaces (API) and integration flows...  ...all defects found within the installation Support Project Management through planning, monitoring & delivery phases Collaborate... 

Our client, a large financial institution, is looking for a Procurement Contact Centre Analyst for an initial 6-month contract. This role is hybrid with 2 days a week in office in Toronto. Responsibilities Include: Receiving and actioning requests from ServiceNow to... 

 ...Required, Phone Interview POSITION OVERVIEW: WORK AT HOME CONTACT CENTRE SALES AGENT The Sydney Call Centre (an MCI Company) is looking...  ...issues Utilize systems and technology to complete account management tasks Recognize sales opportunity and apply sales skills to... 

 ...employees. Our mission is to improve the wellbeing of Canadians. Job Title: Customer Service Representative Department: Federal Contact Centre Competition: 86823 Internal/External: Internal/External Employment Type: Permanent Full Time Location: Atlantic Provinces... 

 ...entrevue devront se soumettre à un examen des compétences en langue française.   Veuillez noter que les heures d'ouverture du centre de contact sont de 8 h 30 à 16 h 30 du lundi au vendredi. Classification: CL 18   Échelle salaire :  [[1,684.00]] - [[1,884.17 ]]... 

 ...department supports the organization in these critical areas: End-User Technical Support, Desktop Management, Network Management, Voice and Data Communications, Contact Centre, Business and Web Applications and Strategic Technical Planning. The Role The Senior Telecommunications... 

 ...Les centres de contacts, les indicateurs de performance, l’optimisation des ressources et des modes de prestation de service n’ont plus de secret pour toi.   Tu jongles habilement avec les outils de planification des effectifs.   Tu sais comment harmoniser les éléments... 

 ...excellence.  Based at Tiffany Ritz-Carlton store, the Client Advisor, Contact Center holds the critical position of embodying the Tiffany brand in each and every client interaction. The Contact Centre Client Advisor is responsible for delivering luxury best-in-class... 

 ...at the heart of everything we do at our contact centres, and we're proud of the value that we can...  ...as part of a team. •Integrity when managing sensitive customer information in alignment...  ...and performance conversations with your manager, as well as access to an online learning... 

Description détaillée de l'offre d'emploi : Associé, Centre contact clientèle-1800017249 Zone géographique :QC - Montréal (région de) Statut de l'emploi : Temps plein/Permanent Secteur d'emploi : Centre d'appels/Comptabilité et finance Champ d'activité principal : Comptabilité... 

Description détaillée de l'offre d'emploi : Employeur : BMO Centre contact clientèle – Ventes et service Zone géographique : QC - Montréal (région de) Statut de l'emploi : Temps plein/Permanent Secteur d'emploi : Centre d'appels Champ d'activité... 

 ...No Resume Required, Entry-Level CALL CENTRE REPRESENTATIVE I (ENTRY-LEVEL) We are looking...  ...an on-site, entry-level position. Prior contact center experience isn't required;...  ...Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus... 

 ...Resume Required, On-site Interview CALL CENTRE REPRESENTATIVE II (EXPERIENCED) We are...  ...directly with customers to respond to inquiries, manage complaints, troubleshoot customer service...  ...Duties Handle inbound and outbound contacts in a courteous, timely, and professional...