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  • We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.   Duties: • Distributes all...
    Suggested
    Weekly pay
    Remote work
    Work from home

    Spade Recruiting

    Kitchener, ON
    more than 2 months ago
  •  ...and user experiences. Role Overview We’re inviting individuals from all backgrounds, including those searching for call centre agent roles, to express interest in joining upcoming consumer research studies. These may include online interviews, product evaluations, or... 
    Suggested
    Part time
    Casual work
    Remote work
    Work from home
    Flexible hours

    ApexFocusGroup

    Kitchener, ON
    more than 2 months ago
  • $800 - $1400 per month

     ...teams, including the development and quality assurance teams, to escalate and resolve complex player issues. 6. Proactively monitor player...  ..., including weekends and holidays, is required as a night shift agent of 24/7 support. 8.Passion for gaming and an understanding of online... 
    Suggested
    Full time
    Relocation
    Shift work
    Night shift
    Day shift
    Afternoon shift
    1 day per week

    Little Locusts

    Kitchener, ON
    11 days ago
  • $42.12 per hour

     ...resources and employment assistance available through delivery agents, with ability to make referrals. Ability to investigate, gather...  ...techniques) to develop trusting relationships with clients; de-escalate situations with clients who may be in crisis; and support clients... 
    Suggested
    Hourly pay
    Long term contract
    Full time
    Interim role
    Work at office
    Local area
    Immediate start
    Monday to friday
    2 days per week

    Region of Waterloo

    Kitchener, ON
    22 days ago
  • $78k - $91.2k per year

     ...insights. We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by...  ...functionality for their specific business needs. Manage customer escalations with urgency by documenting open issues, facilitating regular status... 
    Suggested
    Work at office
    Shift work

    Dialpad

    Kitchener, ON
    9 days ago
  •  ...and technical sides of a problem, show flexibility and explore possible solutions in an innovative and creative way Act as a change agent; contributing to continuous improvement and the successful implementation of change initiatives Demonstrated ability to create and... 
    Suggested
    Long term contract
    Permanent employment
    Full time
    Casual work
    Internship
    Home office
    Flexible hours
    Afternoon shift
    Weekday work

    House of Friendship

    Kitchener, ON
    2 days ago
  • $75k - $100k per year

     ...team in the implementation of SSUI audit software, supporting automation and efficiency improvements. Analyze submitted invoices and escalate unresolved discrepancies to the logistics team for further action. Support the logistics team in resolving invoice issues and... 
    Suggested
    Full time
    Work at office
    Local area
    Worldwide
    Flexible hours
    3 days per week

    Canadian Solar USA Inc.

    Kitchener, ON
    20 hours ago
  • $110k - $180k per year

     ...in Germany; 2. Responsible for the development of local markets in Germany, dealer development, business communication with dealers/agents, and achieving cooperation; Maintained good communication with customers and grasped their needs in real life. Handle various sales affairs... 
    Suggested
    Remote job
    Contract work
    Local area
    Overseas

    Web3Leaders

    Kitchener, ON
    26 days ago
  •  ...legislation. Customer service and communication skills to determine customer needs; understand/relay information; build rapport; de-escalate with callers and communicate with customers in crisis; respond to inquiries and verify basic information; deal with sensitive... 
    Suggested
    Hourly pay
    Full time
    Temporary work
    For contractors
    Work at office
    Local area
    Shift work
    Afternoon shift
    Weekday work

    Region of Waterloo

    Kitchener, ON
    5 days ago
  •  ...related training, especially within healthcare environments, is highly preferred. Strong understanding of security protocols, de-escalation tactics, and physical intervention techniques. Excellent communication, presentation, and interpersonal skills. Physically fit... 
    Suggested
    Full time
    Kitchener, ON
    5 days ago
  • $20 per hour

     ...ensuring the timely and accurate completion of projects within a GLP and/or ISO17025-compliant environment. Technicians are expected to escalate issues, follow established quality and safety practices, and contribute to maintaining a clean, safe, and organized laboratory space.... 
    Suggested

    Certified Group

    Kitchener, ON
    8 days ago
  •  ...attention to detail with good organizational skills and task prioritization. ~ Ability to problem-solve on their own but know when to escalate issues. ~ Willingness to learn, grow professionally, and adapt as priorities change. ~ Clear and professional communication... 
    Suggested
    Remplacement
    Full time
    Contract work
    Internship
    Work at office

    Intellijoint Surgical

    Kitchener, ON
    20 hours ago
  • $34.75k - $44.9k per year

     ...customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Escalates complex or unresolved customer situations to managers as required. Contributes to meeting branch business results and the... 
    Suggested
    Full time
    Contract work
    Part time
    Shift work
    3 days per week
    Kitchener, ON
    3 days ago
  • $34.75k - $51.8k per year

     ...Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Acts as a key member of a... 
    Suggested
    Contract work
    Part time
    Day shift

    BMO

    Kitchener, ON
    8 days ago
  • $91k - $114k per year

     ...Threat Modeling & Risk Assessments — Lead global teams through structured analysis, mitigation planning, and traceability to controls; escalate material risks when needed. Oversee Vulnerability & Post‑Market Security Operations — Monitor signals, coordinate triage, ensure... 
    Suggested
    Flexible hours

    Sonova Group

    Kitchener, ON
    5 days ago
  •  ...day-of briefings; maintain toolkits and resources. • Manage volunteer communications including a monthly newsletter and act as an escalation point for questions and issues to ensure timely, respectful resolution. • Lead volunteer recognition and appreciation (awards, milestones... 
    Full time
    Contract work
    Work at office
    Work from home
    Monday to friday
    Flexible hours
    Afternoon shift

    Kitchener-Waterloo Oktoberfest

    Kitchener, ON
    9 days ago
  • $73k - $106k per year

     ...all technical issues on project, on shift: Provide technical direction for issues in accordance to work package instructions. Escalate to Engineering Lead for issues that cannot be resolved. Coordinate stakeholders to achieve resolution. Perform technical... 
    Permanent employment
    Contract work
    Internship
    Local area
    Immediate start
    Remote work
    Flexible hours
    Shift work

    BWXT

    Kitchener, ON
    12 days ago
  • $132k - $156.75k per year

     ...to build stronger customer connections using real-time, AI-driven insights. We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in... 
    Full time
    Internship
    Work at office
    Local area
    Shift work

    Dialpad

    Kitchener, ON
    9 days ago
  • $110k - $145k per year

     ...environment. The Project Manager for EQ-S, you will play a pivotal role in defining the project's objectives, tracking of milestones, escalations, and oversee quality control/deliverables throughout its life cycle from concept to deployment. With execution team members,... 
    Contract work
    For contractors
    Work at office
    Local area
    Worldwide

    e-STORAGE

    Kitchener, ON
    20 days ago
  •  ...related to housing Acts as a primary contact for student housing information, responding to queries from potential and current students, agents, recruiters, and other interested parties In accordance with the Residential Tenancies Act & Landlord & Tenant Board procedures,... 
    Remplacement
    Full time
    Contract work
    Temporary work
    Fixed term contract
    Work at office
    Local area
    Remote work
    Weekend work
    Afternoon shift

    Conestoga College

    Kitchener, ON
    5 days ago
  •  ...test documentation and present testing results and recommendations to stakeholders Coordinate demos with business stakeholders and escalate issues when necessary Utilize Agile tools such as JIRA to track testing efforts and progress   Essential Skills Strong... 
    Contract work

    Astra North Infoteck Inc.

    Kitchener, ON
    1 day ago
  • $60k - $75k per year

     ...Planning  Prepare and communicate purchase orders for all IJS purchases.   Track the status of open purchase orders with suppliers and escalate issues in a timely manner.   Identify gaps in the supply chain and formulate strategies to mitigate short-term and long-term risk... 
    Long term contract
    Remplacement
    Full time
    Temporary work
    Internship
    Work at office
    Remote work

    Intellijoint Surgical

    Kitchener, ON
    a month ago
  •  ...targets, and deliver exceptional customer service.  Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.  Ensure every customer is offered the opportunity to participate... 
    Minimum wage
    Full time
    Seasonal work
    Live In
    Local area

    Lids

    Kitchener, ON
    a month ago
  •  ...Support new business, mid-term adjustments, expansions, and renewals across the CSP portfolio •       Act as the internal escalation point for complex licensing scenarios including multi-tenant environments, M&A events, carve-outs, and mixed contract structures... 
    Contract work

    CorGTA

    Kitchener, ON
    26 days ago
  • $72k - $80k per year

     ..., Ont and reporting to the Procurement Manager.  The Purchasing Agent is responsible to negotiate and purchase various commodities, equipment...  ...terms of payment and purchase conditions, tax exemptions, price escalation, and other factors impacting the supply of material or... 
    Internship
    Work at office

    AECON

    Cambridge, ON
    8 days ago
  •  ...revitalization to assure our tenants feel comfortable in their homes. Reporting to the Manager, Residential Operations, the Leasing Agent's responsibilities include, but are not limited to; the leasing process from initial advertising to lease signing, ensuring all... 
    Work at office
    Flexible hours
    Afternoon shift

    Pier 4 Ltd.

    Cambridge, ON
    22 days ago
  • $19.61 - $28.9 per hour

     ...Agent de  contrôle préembarquement bilingue - Aéroport international de la région de Waterloo (YKF)   GardaWorld recrute actuellement des agents de contrôle pré-embarquement pour l'aéroport international de Waterloo, situé à Kitchener, en Ontario, Canada.   Si vous... 
    Permanent employment

    GardaWorld

    Waterloo, ON
    more than 2 months ago
  •  ...Adhere to health and safety rules and regulatory requirements Escalate incident tickets to Level 2 support where appropriate...  ...daily basis Ensure information is shared between maintenance agents and provide reports to the Team Leader Respect the schedule and... 
    Weekend work
    Afternoon shift

    OVHcloud

    Cambridge, ON
    1 day ago
  •  ...committed to operational and service excellence ~ Experienced change agent - able to identify and implement process improvements ~...  ...collaboration skills ~ Good judgment— ability to determine which issues to escalate ~ Executive presence - Ability to interact with senior leaders... 
    Permanent employment
    Full time
    Shift work

    MCAP

    Waterloo, ON
    2 days ago
  • $53.04k per year

     ...issues stemming from production failures. Leading platform support calls and triage efforts. WHAT THE ROLE OFFERS: Taking escalations from CS agents, Cloud Service Delivery teams, Operations, and Product Development• Resolve tickets within SLA and identify escalation when... 
    Internship
    Shift work

    OpenText

    Waterloo, ON
    22 days ago