Average salary: $46,442 /yearly
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- ...globally, and containing cyberattacks and ransomware before they escalate into disasters. What sets us apart from other security firms... ..., timely manner, over the lifetime of the support request • Escalation Engineers need to understand customer systems and...SuggestedFull timeImmediate startRemote work
Illumio
Remotemore than 2 months ago - ...mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality. As a Client Escalations Specialist , you'll bring your strong emotional intelligence, resilience, and calm composure to ensure exceptional customer...SuggestedFull time
Nuovo Photography
Remotemore than 2 months ago - ...redefining what the modern workplace can be. Come join us in building something that's already changing how the world works As an Escalation Engineer , you’ll join our growing global Escalation team that sits at the intersection of Customer Support and Engineering ....SuggestedFull time
Island
Richmond Hill, ONmore than 2 months ago - ...About the Role We are seeking an experienced and emotionally intelligent Escalation Tier II Support Specialist to manage complex, sensitive, and high-risk member cases via phone and email. This role serves as a higher-level escalation point and requires excellent verbal...SuggestedFull timeWork at officeRemote workWork from home
Peak Support
Canadaa month ago - About AlayaCare At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With...SuggestedLong term contractFull timeWork at officeFlexible hours
Alayacare
Remotemore than 2 months ago $23.36 per hour
...que prévu dans la convention collective applicable. Service: Aéroports - Amérique du Nord Catégorie : personnel syndiqué (AIMTA)... ...Jetez un coup d’œil à cette vidéo pour voir ce que font nos agents - Aire de trafic : Diversité et inclusion Air Canada est résolument...SuggestedFull timeNight shiftWeekend workDay shiftAfternoon shift$100k - $110k per year
...weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary: The Escalation Manager, will be responsible for coordinating efforts to resolve escalated customer issues typically related to high impact customer...SuggestedRemote jobLong term contractFull timeWork at officeFlexible hoursPointclickcare
Mississauga, ONmore than 2 months ago$18.27 per hour
...experiences while also driving commercial results. The Rental Service Agent is a dual-focused role: Customer Experience Champion for... ...basic system demos (lighting, gas, etc.). Troubleshoot and escalate issues as needed. WHO ARE WE LOOKING FOR? Must have:...SuggestedHourly payFull timeLocal areaFlexible hoursIndie Campers
Remotemore than 2 months ago- ...footprint. Purpose of Position Provide escalated remote and on-site support for technical... ...our documentation tools. Triage, escalation, and scheduling of support tickets to other... ...Auvik IT Glue ScalePad ID Agent Dark Web Monitoring VCIO Toolbox Microsoft...SuggestedFull timeZero hours contractWork at officeRemote workMonday to friday
Broadview Networks
Winnipeg, MBmore than 2 months ago - ..., and hundreds more earn above the UK median income. Your Mission You'll own the seller support experience: the tickets, the escalations, the moments a seller needs someone in their corner. When something breaks, a payout, a shipping issue, a live-room glitch, you're...SuggestedFull timeFor contractorsManual laborRemote workWeekend work
Tilt
Canadamore than 2 months ago $17 per hour
...REMOTE: English Customer Service Agent Job Type: Full Time – Work from Home Required Availability: Monday to Sunday, 8:00 am to 8... ...and feedback in the system. â Follow company procedures and escalate complex issues when necessary. â The ability to navigate multiple...SuggestedRemote jobHourly payLong term contractFull timeTemporary workWork from homeAnswer Net
Winnipeg, MB6 days ago- ...lasting impact. Hypertec is seeking a L2 TECHNICAL SUPPORT AGENT to join our Call Center team in Montreal . If you are motivated... ..., adhering to a defined schedule; Assist L1 agents with escalations and technical questions; Escalate complex/high priority problems...SuggestedFull timeWork at officeRelocation
Hypertec Inc.
Montréal, QCa month ago $19.57 per hour
...Aperçu du poste: Ce poste est rattaché à l’Unité Opérationnelle Café Agent de Service (Classe II) Québec, QC Rôle syndiqué Contrat à temps plein de 4 mois avec possibilité de prolongation. 40 heures par semaine Les Services de café Van Houtte...SuggestedHourly payFull timeContract workWork at officeDay shiftKeurig Dr Pepper
Québec, QC6 days ago$25.5 per hour
...need to inspire our customers. Except you. The Sales Support Agent ensures delivery of excellent customer service through timely and... ...Investigate and follow up on customer problems resolving escalated issues To be successful in this role you are Detail-oriented...SuggestedFull timeWork at officeWork from homeMonday to fridayTrail Appliances
Canada3 days ago$21 per hour
...Avantages sociaux complets ~ Programme de repas pour les employés SSP Canada exploite plusieurs restaurants à l’intérieur de l’aéroport Montréal-Trudeau. Les postes de Aide Journalier chez SSP jouent un rôle très important en assurant la propreté et la salubrité de...Suggested$21.5 per hour
...Canadian airline About this position The Customer Service Agent is responsible for ensuring the highest level of customer... ...passengers with mobility and special needs; Assist customers with escalations and complaints; Issue tickets and process sales reports for deposit...Hourly payLong term contractFull timeTemporary workRemote workWorldwideTrial periodRelocation packageShift workCanadian North
Yellowknife, NTa month ago$78k - $115k per year
...regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking... ...components. Configure appropriate guardrails, permissions, escalation paths, exception handling and human review points based on the...Full timeZafin
Toronto, ONmore than 2 months ago$120k - $160k per year
...Hiring in Toronto Canada Only About Us Observe.AI is the AI Agents platform for customer experience, designed to help organizations... ...Collaboration: Collaborate with product/engineering teams to escalate platform gaps and resolve deep technical fixes and...Full timeRemote workWork from homeObserve.AI
Remote18 days ago- ...for delivering high quality customer experience. What You’ll Likely Have: Experience working in customer service handling escalations and solving inquiries through investigative work while ensuring a timely and positive experience. Demonstrated problem-solving and...Hourly payPermanent employmentFull timeWork at officeWeekend workAfternoon shiftWeekday work
Blue Ocean Spa
Canadaa month ago - ...encounter every day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate personalized attention to ensure our guests have a memorable stay. What You'll Do Check-...Full time
Germain Hôtels
Saskatoon, SK9 days ago $13.3 per hour
...~ Avantages sociaux complets ~ Programme de repas pour les employés SSP Canada exploite plusieurs restaurants au sein de l’Aéroport International Montréal-Trudeau. Chez SSP Canada, nos serveurs apprécient interagir avec les clients toout en servant des boissons artisanales...Daily paidDay shift$10k per year
...knowledge of the hotel and the rapport you build when responding to guest telephone calls will position you as a successful Royal Service Agent. Together, let’s turn moments into memories. Start Date: July 2026 Pay Rate: $20.33/hour Job Duties Include: Process all...Permanent employmentFull timeInternshipWork at officeShift workAccorhotel
Remotemore than 2 months ago- Registers guests into the hotel in a prompt and courteous manner using upselling techniques to maximize room rates; prepares for group check in and out and VIP arrivals; becomes informed of events/ functions in the hotel during the shift. Checks guests out of the hotel...Full timeLocal areaShift work
Innvest
Parry Sound District, ONmore than 2 months ago - THE OPPORTUNITY: GUEST SERVICE REPRESENTATIVE REPORTS TO GENERAL MANAGER THE COMPANY: Passion Drives Performance.⯠InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel...Full timePart timeInternshipShift workNight shiftAfternoon shift
Innvest
Remote28 days ago $175k - $300k per year
...apps, identities, and data for GitHub, MongoDB, Mars, Pinterest, Anduril, Intercom, Roku, and Netskope. At the center is Albus, our AI agent for identity — mining roles, approving access, and catching the drift humans miss. You'll ship work that thousands of IT and...Long term contractFull timeTemporary workLocal areaRemote workFlexible hoursLumos
Remotemore than 2 months ago- ...ton développement. Description du poste Dans le cadre du renforcement de notre équipe administrative, nous recherchons un(e) Agent(e) Administratif(ve) et Comptable pour assurer la gestion des opérations courantes liées aux comptes fournisseurs, à la facturation et...Permanent employmentFull timeContract work
Teamwork Corporate
Montréal, QCmore than 2 months ago - ...Position: L3 Service Desk Contractor â Infrastructure Operations & Escalation Specialist Location: Calgary Job ID#: 84084-25-0028/A Duration: 12 Months On behalf of our client, a government agency located in Calgary, we are recruiting for a Help Desk Level...For contractors
Symbiotic Digital
Calgary, ABmore than 2 months ago - ...Description Position summary : Under the supervision of the Customer Experience Supervisor, the Customer Experience Agent plays a key role within our airline, serving as the first point of contact for our customers. This professional is responsible for delivering an...Full timeFlexible hours
Starlink Aviation
Remotemore than 2 months ago - ...with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team. We are looking for an AI Agent Implementation Specialist to play a crucial role in driving the transformation of Marketing Automation and Innovation. This IC role...Full time
Extreme Networks
Canadaa month ago - ...total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures... ...reliability, memory and context management, human-in-the-loop escalation, observability of agent behavior, and cost/latency constraints...Full time
Netomi
Toronto, ONmore than 2 months ago
