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Number 1 in Canada

We're Canada’s largest provider of customer service solutions, with operations in 13 business centres  located in B.C, Ontario, Quebec and New Brunswick. Created by Bell Canada in 1999, we’ve been at the forefront of advanced customer service solutions for over 20 years. In 2015, Nordia became part of Birch Hill Equity Partners, spurring the expansion of its services into new areas.

More than 50 types of service offerings

We provide our customers with a wide range of support to help their customers get the most out of their services, resolve their problems and build loyalty. Our professional services include customer support (billing, service, technical), sales and loyalty, e-chat, collections, directory assistance, teleconferencing, as well as technology-assisted relay services to facilitate communication for hearing and speech-impaired customers.

The most competitive compensation in the industry

  • Most hourly starting rates are $14 or better based on your position
  • Generous incentive plans varying by job type
  • Company-paid training
  • Premiums for bilingualism (English-French) and weekend work for eligible positions
  • All employees are eligible for the benefits plan, including life insurance, long-term medical and dental, accidental and dismemberment, disability
  • Group RRSP
  • Great discounts on telecommunications products and services for eligible positions

Jobs at Nordia

  • Représentant(e) clavardage - Bilingue

    Moncton, NB

    $2.25 per hour
     ...Êtes-vous notre prochain(e) représentant clavardage ? Pouvez-vous communiquer et influencer efficacement les autres par le biais d'échanges en...  ...conclure une vente ; Ce dont vous aurez besoin : Être bilingue (français-anglais) Disponibilité pour travailler : Du lundi... 
  • Work at home - Customer Service

    Saint John, NB

    $14.04 per hour
     ...Is the customer representative position a career fit for you? Do you stand out by your...  ...less travel time thanks to a career at home**? If service is your thing, this is your job! Most of... complete training Be available to work between 30 and 40 hours a week in the following... 
  • Customer Service Representative - Bilingual

    Moncton, NB

    $19.7 per hour
     ...Are you looking for a customer service position where you will have the opportunity to work...  ...We are looking for customer service representatives to join the Nordia Moncton family. This...  ...need to join the team: ● Be fluently bilingual (English and French) with excellent oral... 
  • Représentant(e) service à la clientèle - Bilingue

    Moncton, NB

     ...Vous êtes à la recherche d’un poste en service à la clientèle où vous aurez la possibilité de...  ...vous ! Nous sommes à la recherche de représentants en service à la clientèle pour joindre...  ...joindre à l’équipe : ● Être parfaitement bilingue (anglais et français) avec d’... 
  • Représentant(e) Support Technique - bilingue

    Moncton, NB

    $16.25 per hour
     ...Le poste de représentant au service à la clientèle est-il fait pour toi? tu es connu pour...  ...minutes sur cartes d'appels et un soutien technique de premier niveau. Au jour le jour, nos...  ...problèmes; Axé sur les résultats; Bilingue (français et anglais requis); Diplôme... 
  • Technical Support Representative - bilingual

    Moncton, NB

     ...Is the Customer Service Representative position a career fit for you? You’re known to...  ...calling cards and offering first level technical support. On a day-to-day basis, our representatives...  ...solving wizard Results oriented Bilingual ( English & French) is required... 
  • Customer Service Representative - (Monday to Friday)

    Saint John, NB

     ...Is the Customer service and sales representative a career for you? You can easily establish rapport with others? You are recognized for your professional customer service expertise? Offering a value added complementary services is for you a natural step? You are at... 
  • Customer service and sales representative (eChat service)-Bilingual

    Moncton, NB

    $2.25 per hour
     ...Is an eChat representative position a career fit for you? Can you efficiently communicate and influence others through online exchanges...  ...handle multiple tasks simultaneously? Nordia is looking for sales and customer service agents to help customers purchase new products and... 
  • agent/agente de centre d'appel - service à la clientèle

    Sherbrooke, QC

    $18 per hour
     ...Le poste de représentant à la clientèle (fidélisation) est-il fait pour...  ...? -ton expertise au service à la clientèle est reconnue?...  ...nos représentants répondent aux appels des clients de la plus importante...  ...les informations relatives au centre à : Prendre note que l'usage...