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Number 1 in Canada

We're Canada’s largest provider of customer service solutions, with operations in 13 business centres  located in B.C, Ontario, Quebec and New Brunswick. Created by Bell Canada in 1999, we’ve been at the forefront of advanced customer service solutions for over 20 years. In 2015, Nordia became part of Birch Hill Equity Partners, spurring the expansion of its services into new areas.

More than 50 types of service offerings

We provide our customers with a wide range of support to help their customers get the most out of their services, resolve their problems and build loyalty. Our professional services include customer support (billing, service, technical), sales and loyalty, e-chat, collections, directory assistance, teleconferencing, as well as technology-assisted relay services to facilitate communication for hearing and speech-impaired customers.

The most competitive compensation in the industry

  • Most hourly starting rates are $14 or better based on your position
  • Generous incentive plans varying by job type
  • Company-paid training
  • Premiums for bilingualism (English-French) and weekend work for eligible positions
  • All employees are eligible for the benefits plan, including life insurance, long-term medical and dental, accidental and dismemberment, disability
  • Group RRSP
  • Great discounts on telecommunications products and services for eligible positions

Jobs at Nordia

  • Customer Service Representative - Inbound calls

    Nanaimo, BC

    $17.25 per hour
     ...s leading telecommunications customers. We’re listeners. We’re problem...  ...customers by providing great service.   WHAT YOU’LL DO As...  ...power to fix it. As a Loyalty Representative: You’re our last line of...  ...Nordia isn’t your average call centre – it’s positive and upbeat... 
  • Work from home - Customer Service Representative (Incoming calls)

    Saint John, NB

    $14.1 per hour
     ...Are you interested in a career that allows you to work from home? At Nordia, it's possible! In addition to being able to grow your career... you need and much more!   Join our team as a Customer Service Representative – Incoming calls for Canada Post’s customers!... 
  • Représentant(e) service à la clientèle (équipe Postes Canada - appels entrants) - Bilingue

    Moncton, NB

    $14.1 per hour
     ...more!   Join our new Moncton team as a Customer Service Representative – Incoming calls for Canada Post’s customers!   What will you do? Your role... (Monday to Friday); An hourly premium for bilingualism and weekend shifts; All the support needed to help... 
  • Représentant(e) service à la clientèle

    Saguenay, QC

    $18.25 per hour
     ...Est-ce que le poste de représentant fidélisation (appels entrants et sortants) est fait pour...  ...professionnels chargés de contacter notre clientèle pour confirmer leur satisfaction et...  ...complète d’avantages sociaux après 6 mois de service incluant: assurance médicaments, plan... 
  • Représentant(e) des ventes- Francophone

    Laval, QC

    $2.25 per hour
     ...Le poste de représentant (e) des ventes est fait pour toi? tu as acquis une expérience de vente? tu sais poser les bonnes questions tant pour résoudre un problème qu’identifier un besoin? tu recherches une équipe dynamique, un environnement énergique? Si c’est le cas... 
  • National Channel Support Help Desk Representative

    Moncton, NB

     ...Ontario, Quebec and New Brunswick. We provide a wide range of support to help customers get the most out of their services and resolve...  ...customer service professionals in the Moncton area to join the National Channel Support (NCS) Help Desk team. This is a great opportunity... 
  • Customer service specialist - Canada Post - bilingual.

    Sherbrooke, QC

     ...Choose a career as a chat specialist for Canada Post customers. Are you a text champion? Do you like helping people and solving problems? At Nordia, you can make that a career. We’re looking for chat specialists to support Canada Post customers, helping them with various... 
  • Mobilité - représentant(e) service à la clientèle et ventes - francophone

    Laval, QC

    $2.25 per hour
     ...Nordia est à la recherche de passionnés du service et des ventes francophones à Montréal pour des postes en télétravail. C’est l’occasion en or de vous...  ...promotion de différents produits et services de téléphonie mobile de la plus grande entreprise de télécommunication au... 
  • Spécialiste du service à la clientèle - Support aux clients de Postes Canada - Bilingue

    Sherbrooke, QC

     ...Choisissez une carrière en tant que spécialiste du clavardage pour les clients de Postes Canada. Vous êtes un pro des textos ? Vous aimez aider les gens et résoudre des problèmes ? Chez Nordia, vous pouvez en faire une carrière. Nous sommes à la recherche de spécialistes...