Waitress Job Description
Waitress Job Description Template
A Waitress is responsible for taking orders, serving food and beverages, and ensuring guest satisfaction in a restaurant or food service establishment. They perform tasks such as setting tables, explaining menu items, and handling payments in a polite and efficient manner.
Responsibilities:
- Welcome and greet customers
- Take orders and serve food and beverages to customers
- Answer questions about menu items and make recommendations
- Ensure that all orders are accurate and brought to each table in a timely manner
- Clear dirty dishes from table and reset them for the next customers
- Prepare bills and process payments
- Communicate with kitchen staff to ensure customer satisfaction
- Clean tables, counters, and other restaurant areas
Requirements:
- Must have previous experience working as a waitress or in a similar role
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and handle multiple tasks at once
- Strong attention to detail and ability to follow instructions accurately
- Availability to work flexible hours, including evenings, weekends, and holidays
- Physical stamina to stand and walk for long periods of time and lift heavy trays
- Knowledge of food and beverage service procedures and etiquette
- Ability to work well in a team and collaborate with kitchen and bar staff to ensure efficient service