Usher Job Description
Usher Job Description Template
Ushers are charged with ensuring a smooth and enjoyable event experience for patrons. They are responsible for checking tickets, guiding individuals to their seats, and assisting with crowd management. Ushers perform various tasks to maintain order and make certain that guests feel comfortable and satisfied during events.
Responsibilities:
- Usher guests to their assigned seats or provide general seating assistance as needed
- Assist with the maintenance of a clean and organized environment in the theatre or event space
- Provide exceptional customer service to all guests, responding to inquiries and addressing any concerns
- Monitor and enforce theatre or event policies, including those related to safety and prohibited items
- Assist with the preparation and distribution of event materials, such as programs or promotional items
- Collaborate with other event staff to ensure a smooth and successful event
Requirements:
- Ability to work in a fast-paced environment
- Excellent communication and customer service skills
- Professional appearance and demeanor
- Flexibility in work schedule, including weekends and holidays
- Ability to stand for long periods of time
- Attention to detail and ability to follow directions
- Experience in a similar position is preferred
- Ability to handle cash and operate a cash register