Réceptionnaire Job Description
Réceptionnaire Job Description Template
A Réceptionnaire manages front desk operations, ensuring seamless guest experiences. Responsibilities include handling reservations, guest inquiries, check-ins/outs, and coordinating with various departments. Proficiency in customer service and communication is essential.
Responsibilities:
- Receive and sort incoming packages and deliveries
- Verify the accuracy of shipping documents and ensure timely delivery
- Prepare and distribute shipping labels and packing slips
- Assist with inventory management and maintaining accurate records
- Communicate with suppliers, carriers, and internal departments to resolve any issues
- Ensure compliance with safety regulations and company policies
- Maintain a clean and organized work area
- Perform other duties as assigned by the supervisor
Requirements:
- Excellent communication and interpersonal skills to greet customers and handle inquiries in a professional manner.
- Proficient in the use of computer software programs such as Microsoft Office and the ability to learn new software quickly.
- Ability to multitask and manage priorities effectively to ensure a smooth and efficient flow of work in a fast-paced environment.
- Experience in handling cash, credit card transactions, and performing administrative duties such as filing and record keeping.
- Strong attention to detail and accuracy when entering data and processing orders.
- Flexibility to work evenings and weekends as required by the job.
- Fluency in both French and English languages to effectively communicate with customers and colleagues.