Post office assistant Job Description
Post office assistant Job Description Template
Post Office Assistants manage customer transactions, sort and distribute mail, and maintain postal records. They ensure efficient postal operations, uphold customer service standards, and handle sensitive information with discretion.
Responsibilities:
- Process incoming and outgoing mail
- Sort and distribute mail to appropriate departments and individuals
- Ensure accuracy of addresses and postage on all mail
- Operate office equipment such as postage meters, scanners, and copiers
- Assist customers with their mailing needs, including selling postage stamps and packaging supplies
- Maintain records of postage and other mail-related expenses
- Perform basic clerical tasks, such as filing and data entry
- Follow all postal regulations and safety procedures to ensure a secure and efficient work environment
Requirements:
- Excellent organizational skills and attention to detail
- Ability to work independently and as a team member
- Good communication and customer service skills
- Basic computer and typing skills
- Ability to lift and carry heavy packages/mail
- Flexibility to work various shifts including early mornings, evenings, weekends, and holidays
- High school diploma or equivalent