How to become a Livreur

Delivery drivers, or 'livreurs', should possess exceptional navigational acumen, effective time management skills, keen attention to detail, customer service excellence, and the ability to work independently—essential attributes critical for job success and career progression.

Hard skills:

  1. Time management - ability to accurately estimate and manage time to meet delivery deadlines
  2. Vehicle maintenance - knowledge of basic vehicle maintenance and repair
  3. Situational awareness - ability to remain aware of surroundings and anticipate potential obstacles
  4. Map reading - proficiency in reading and interpreting maps for efficient route navigation
  5. Adaptability - capacity to quickly adjust to changing situations and conditions
  6. Customer service - excellent communication and interpersonal skills to deliver exceptional customer service
  7. Problem solving - capacity to think critically and resolve complex issues
  8. Physical fitness - able to lift and carry heavy packages over long distances

Soft skills:

  1. Time Management - Ability to prioritize tasks and complete them on time
  2. Interpersonal Skills - Capability to work harmoniously with colleagues and customers
  3. Adaptability - Readiness to adjust to changing circumstances and learn new skills
  4. Problem-Solving - Capacity to identify the issue and use logic and creativity to find a solution
  5. Teamwork - Proficiency in collaborating with others to achieve a common goal
  6. Communication - Proficiency in conveying and understanding messages in both written and verbal form
  7. Organizational Skills - Ability to organize and manage resources effectively
  8. Customer Service - Competence in providing excellent service to customers