Intermodal dispatcher Job Description
Intermodal dispatcher Job Description Template
An intermodal dispatcher is responsible for coordinating the movement of freight between various modes of transportation, such as trucks, trains, and ships. They manage logistics, communicate with drivers and customers, and ensure shipments are delivered safely and on time. Strong organizational and communication skills are essential for success in this role.
Responsibilities:
- Coordinate the movement of intermodal shipments
- Communicate with customers, carriers, and other stakeholders to ensure timely delivery
- Track and monitor shipments using transportation management software
- Resolve any issues that may arise during the shipping process
- Ensure compliance with all applicable laws and regulations
- Provide excellent customer service to clients
- Create and maintain accurate records of shipments and related documentation
- Develop and maintain relationships with carriers and other logistics partners
Requirements:
- At least a high school diploma or equivalent
- Previous experience working in the transportation industry or as a dispatcher preferred
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Excellent organizational skills and attention to detail
- Familiarity with transportation software and technology
- Knowledge of Federal Motor Carrier Safety Regulations
- Willingness to work flexible hours, including weekends and holidays, as needed.