Houseperson Job Description

Houseperson Job Description Template

A Houseperson primarily assists in maintaining the cleanliness and functionality of hotels and resorts. Responsible for tasks such as room arrangements, stocking supplies, and delivering guest requests, they play a vital role in ensuring a seamless hospitality experience. With excellent organization and communication skills, housepeople contribute to the overall efficiency and reputation of the establishment.


  • Clean and maintain guest rooms and public areas to the highest standards of cleanliness
  • Provide excellent customer service to guests by responding to requests and inquiries promptly and with a positive attitude
  • Assist housekeeping staff with laundry duties, including washing, drying, folding and ironing linens and towels
  • Restock housekeeping carts with fresh linens, toiletries and cleaning supplies as needed
  • Assist with deep cleaning of guest rooms and public areas, including shampooing carpets, stripping and waxing floors, and washing walls and windows
  • Report any maintenance issues or safety hazards to the appropriate staff member
  • Attend all mandatory training sessions and staff meetings to stay up-to-date on company policies and procedures
  • Perform other duties as assigned by the housekeeping manager or supervisor


  • Ability to lift heavy objects and perform physical tasks
  • Attention to detail in cleaning and maintaining guest rooms and public areas
  • Familiarity with cleaning equipment and chemicals
  • Strong communication skills to coordinate with housekeeping and maintenance teams
  • Flexibility to work weekends, evenings, and holidays
  • Willingness to learn and adapt to new cleaning techniques and procedures
  • Reliable and punctual with a strong work ethic
  • Positive attitude and ability to work well in a team environment.

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