Hostess Job Description
Hostess Job Description Template
A Hostess ensures a welcoming environment for guests, managing reservations, and seating arrangements. Responsibilities include greeting patrons, coordinating table turnover, and maintaining a smooth, efficient dining experience.
Responsibilities:
- Welcome and greet guests as they arrive at the restaurant
- Escort guests to their tables and present the menus
- Ensure the dining area is clean and well-organized
- Take reservations and manage the waiting list
- Answer phone calls and respond to customer inquiries
- Collaborate with servers and kitchen staff to provide excellent customer service
- Process payments and handle cash and credit card transactions
- Assist with setting up and breaking down tables and chairs as needed
Requirements:
- Excellent communication skills
- Ability to work in a fast-paced environment
- Strong organizational skills
- Pleasant and friendly demeanor
- Ability to multitask
- Flexibility to work different shifts
- Knowledge of food and beverages
- Previous experience as a hostess is preferred