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Food counter attendant Job Description

Food counter attendant Job Description Template

A food counter attendant is responsible for preparing and serving food and beverages to customers in a food service setting. They take orders, handle cash transactions, and ensure the cleanliness and organization of the food service area. This role requires excellent customer service skills and the ability to work in a fast-paced environment.


  • Take customer orders and prepare food items according to standardized recipes and procedures
  • Handle cash and credit card transactions accurately and efficiently
  • Ensure cleanliness and maintenance of the food service area, including stocking supplies and equipment
  • Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
  • Follow health and safety guidelines, including proper food handling and storage practices
  • Collaborate with other team members to ensure efficient and smooth operations
  • Keep accurate records of inventory and sales
  • Assist in the training of new employees as needed


  • Ability to stand for extended periods of time and perform physical tasks such as lifting and carrying food trays
  • Excellent communication and customer service skills to interact with customers in a friendly and professional manner
  • Basic math skills to process transactions and handle cash accurately
  • Knowledge of food safety and hygiene regulations to maintain a clean and safe work environment
  • Flexibility to work different shifts, including evenings, weekends, and holidays
  • Capacity to work efficiently in a fast-paced environment with attention to detail
  • Willingness to learn and follow instructions as per the company's policies and procedures
  • High school diploma or equivalent education level is preferred, but not mandatory

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