Dry cleaning manager Job Description

Dry cleaning manager Job Description Template

Overseeing daily operations, a Dry Cleaning Manager ensures efficient workflow, manages staff, handles customer service, and maintains equipment. Key responsibilities include quality control, inventory management, and financial oversight.

Responsibilities:

  • Ensure efficient and effective dry cleaning operations
  • Manage and coordinate day-to-day activities of dry cleaning staff
  • Train and supervise dry cleaning staff to ensure quality services
  • Inspect finished dry cleaning to ensure quality control standards are met
  • Manage inventory of dry cleaning supplies and order new supplies when necessary
  • Develop and implement marketing strategies to attract new customers
  • Address customer concerns and complaints in a timely and professional manner
  • Ensure compliance with safety and environmental regulations

Requirements:

  • Experience working in a dry cleaning facility or related industry
  • Strong organizational and time-management skills
  • Ability to manage and train a team of employees
  • Excellent customer service skills
  • Knowledge of dry cleaning equipment and chemicals
  • Attention to detail and ability to maintain high cleaning standards
  • Ability to handle and resolve customer complaints
  • Familiarity with inventory management and ordering supplies