Dental receptionist Job Description

Dental receptionist Job Description Template

A dental receptionist is responsible for managing patient appointments, answering phone calls, and handling administrative tasks in a dental office. They are the first point of contact for patients and play a key role in ensuring the smooth functioning of the dental practice.

Responsibilities:

  • Dental receptionist responsibilities include greeting patients and checking them in for their appointments.
  • Answering phone calls and scheduling appointments for patients.
  • Verifying insurance coverage and collecting co-payments from patients.
  • Keeping patient records up to date and accurate.
  • Communicating with dentists and dental assistants to ensure smooth patient flow and treatment coordination.
  • Providing exceptional customer service to patients and addressing any concerns or questions they may have.
  • Managing office supplies and inventory, and ordering new supplies as needed.
  • Keeping the reception area clean and organized for a professional appearance.

Requirements:

  • Demonstrated experience as a receptionist, preferably in a dental setting
  • Excellent communication skills, both written and verbal
  • Strong interpersonal skills and ability to interact with patients in a professional and friendly manner
  • Proficient in computer skills and experience working with dental software systems
  • Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment
  • Knowledge of dental terminology and procedures
  • Organizational skills and attention to detail
  • Availability to work flexible hours, including evenings and weekends